Shipping Information
BACtrack Shipping Policies and Information
What shipping carriers does BACtrack use?
All breathalyzers are shipped via USPS Mail. For higher valued orders (above $250) or orders over certain size/weight thresholds, we may ship your order using UPS Ground service to provide additional insurance.
How much does delivery cost?
USPS Ground delivery to U.S. addresses is free for all orders of any size, unless you choose an expedited option at checkout.
We ship to all 50 states, US PO Boxes, US territories, and APO/FPO/DPO addresses.
How long will it take to receive my order?
We aim to process and ship orders within one business day of receiving them. Orders being shipped within the continental U.S. should arrive 3-7 business days after it has been shipped. For quicker ship times, please choose one of the following UPS shipping options during checkout (only available for US delivery):
- Two Day Air - $25
- One Day Air - $45
Please allow additional transit time during weekends and holidays and to some rural areas. Also, please note that UPS Next Day Air and 2nd Day Air orders will not be delivered on weekends. UPS only delivers orders on regular business days (Monday - Friday).
In which states do you charge sales tax?
We charge sales tax on orders being delivered to shipping addresses in the states of California, Nevada, and New Jersey. If you or your company is tax exempt, please contact us at support@BACtrack.com with your documentation.
How are international orders handled and what are the associated costs?
BACtrack ships to most countries around the globe. International orders are shipped via FedEx International Connect Plus.
Please allow roughly 5-7 business days for international orders to clear customs and deliver to final destinations outside the United States. The customer is responsible for all charges associated with the order, including shipping, customs duties, and taxes. These charges are applied to calibration orders, as well.
Expedited shipping methods are not available at this time.
How will the charge look on my credit card statement?
The charge on your statement will read BACtrack's parent company: "KHN SOLUTIONS."
More Questions? Contact Us
If you have further questions about your order or shipment, please call us at 877-334-6876 or email Customer Support at support@BACtrack.com.